Consumer Legal Services America (“CLSA,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our website, engage with our services, or otherwise interact with us. This Privacy Policy outlines how we collect, use, and disclose personal information.

Information We Collect

We may collect personal information directly from you when you use our website, contact us through forms or email, or engage with our services. The types of personal information we collect may include:

1. Contact Information: such as your name, email address, phone number, and mailing address.
2. Financial Information: such as details related to your credit card debts, income, expenses, and other financial information necessary for providing our services.
3. Identifiers: such as IP address and device identifiers collected automatically when you interact with our website.
4. Other Information: any other information you choose to provide to us or that we collect in connection with your use of our services.

How We Use Your Information

We may use the personal information we collect for the following purposes:

1. Providing Services: to deliver the services you request from us, such as debt settlement services, legal advice, and customer support.
2. Communication: to communicate with you, respond to your inquiries, and provide updates about our services.
3. Marketing: to send you promotional materials and other communications about our services that may be of interest to you. You may opt out of receiving these communications at any time.
4. Improving Our Services: to analyze and improve the quality of our services, website functionality, and user experience.
5. Legal Compliance: to comply with applicable laws, regulations, and legal processes.

Information Sharing

We may share your personal information with third parties in the following circumstances:

1. Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, IT service providers, and marketing partners.
2. Legal Compliance: We may disclose your information when required by law or in response to valid legal requests, such as subpoenas or court orders.
3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred as part of the transaction.
4. With Your Consent: We may share your information with third parties for other purposes with your consent.

Data Security

We implement reasonable security measures to protect the confidentiality and integrity of your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You have the following choices regarding your personal information:

1. Access and Correction: You may request access to and correction of your personal information by contacting us using the information provided below.
2. Opt-Out: You may opt out of receiving marketing communications from us by following the instructions provided in the communications or contacting us directly.
3. Do Not Track: Our website does not respond to Do Not Track signals. However, you can adjust your browser settings to disable cookies and tracking technologies.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us on this site.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our data practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website or by other means as required by law.

Effective Date